Legal Documents

365cae Terms & Conditions — For Members Complete Guide

Please read these Terms & Conditions carefully before using the 365cae platform. Everything you need to know about accounts, bonuses, payments, and gaming rules is clearly laid out here.

Last updated: January 2026 Estimated reading time: approximately 10 minutes

1. Introduction & Terms of Consent

Welcome to 365cae. These Terms & Conditions ("Terms") apply to your use of the 365cae platform and all its services. By creating an account, logging in, or using any of our services, you automatically agree to these Terms.

These Terms & Conditions are written in English to ensure our Bangladeshi members can easily understand them. However, in the event of a legal dispute, the English version shall be considered final.

Important: Please read through these Terms & Conditions in full before using 365cae. If you have any questions, feel free to reach out to our support team.

2. Account Registration & Responsibilities

Each person may register only one account on 365cae. Creating multiple accounts is strictly prohibited and may result in account closure. You are required to provide accurate and truthful information at the time of registration.

  • Your name, mobile number, and email must be entered accurately
  • Keep your password strong and never share it with anyone
  • Report any unusual activity on your account to 365cae immediately
  • You are solely responsible for all activity that takes place on your account
  • Your account may not be shared with or used by anyone else
KYC Verification: For security purposes, 365cae may request identity verification (KYC) at any time. Withdrawals may be put on hold until verification is complete.

3. Eligibility & Age Requirements

You must be at least 18 years old to use 365cae's services. Use of this platform by minors is strictly prohibited. Providing false information during age verification will result in immediate account closure, and all balances may be forfeited.

  • You must provide your correct date of birth at the time of registration
  • 365cae reserves the right to verify your age at any time
  • A copy of your national ID or passport may be requested for verification
  • Withdrawals may be delayed until verification is complete
Caution: Please ensure that underage members of your household cannot access your account.

4. Bonus & Promotion Rules

365cae regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

All bonuses at 365cae are subject to a wagering requirement. This means you must place a specified amount in bets before withdrawing bonus funds. Attempting to withdraw before meeting this requirement will result in the bonus being cancelled.

  • Welcome bonus applies to the first deposit only
  • Multiple bonuses cannot be claimed from the same device or IP address
  • Bonus validity period is generally 7 to 30 days
  • 365cae reserves the right to modify or cancel any bonus offer
  • Accounts suspected of bonus abuse will be subject to investigation
  • VIP members receive exclusive bonus benefits under separate terms
Tip: Before claiming any bonus, read the full terms on that bonus's page. If you have questions, ask via Live Chat.

5. Deposit & Withdrawal Rules

365cae supports transactions via Mobile Banking, Nagad, Rocket, and bank transfer. All transactions are processed in BDT. Deposits are typically instant, and withdrawals are completed within 1 to 3 business days.

  • Minimum deposit amount: BDT 200
  • Minimum withdrawal amount: BDT 500
  • Account verification (KYC) must be completed before making a withdrawal
  • The deposit and withdrawal method must be the same
  • 365cae reserves the right to verify any suspicious transactions
  • Deposits from third-party accounts are not accepted
Processing Time: Withdrawal requests are typically processed within 1 to 3 hours. Minor delays may occur on bank holidays.

6. Gaming Rules

All games on 365cae are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are completely random and cannot be manipulated by any external party. Each game's RTP (Return to Player) rate is set by the respective game provider.

Live Casino games are powered by trusted providers such as Evolution, Pragmatic Play Live, and JILI. Game outcomes are managed by live dealers and can be watched in real time.

  • If a game is interrupted due to a technical issue, that round may be considered void
  • 365cae is not liable for losses caused by server errors
  • In the event of a dispute over a game outcome, server logs will be treated as the definitive record
  • If your internet connection drops during a game, the bet placed will still stand

7. Prohibited Activities

The following activities are strictly prohibited on 365cae. Any violation will result in immediate account closure, and all balances may be forfeited.

  • Creating or operating multiple accounts
  • Providing false information to exploit the bonus system
  • Placing automated bets using software or bots
  • Exploiting game vulnerabilities or bugs
  • Using the platform for money laundering or any illegal transactions
  • Colluding or entering into secret agreements with other members
  • Attempting to hack or gain unauthorized access to 365cae's systems
Warning: 365cae operates an advanced fraud detection system. Any unusual activity is automatically flagged and identified.

8. Privacy & Data Protection

365cae takes your personal information seriously. We use 256-bit SSL encryption and your data is never sold to third parties. To learn more about how we protect your information, please visit our Privacy Policy Read.

  • Your transaction details are fully encrypted
  • No one other than customer support can access your account information
  • User information may be disclosed to authorities if required for legal purposes
  • You can opt out of marketing emails at any time

9. Account Suspension & Closure

365cae may temporarily suspend or permanently close accounts under the following circumstances. Action may be taken without prior notice.

  • If evidence of a terms violation is found
  • If false identity or documents are submitted
  • If money laundering is suspected
  • If you attempt to access from a restricted country or region
  • If an account has been inactive for an extended period (12 months or more)

If an account is closed, any valid balance will be returned, though it may be held during an ongoing investigation.

10. Responsible Gaming

365cae believes gaming is entertainment, not a source of income. We want every member to play safely and responsibly. That's why we make the following tools available to all members.

  • Option to set daily, weekly, and monthly deposit limits
  • Self-exclusion or cool-down period for a set duration
  • Temporary account suspension option
  • Gaming time tracking and reminders

If you feel you may be developing a gambling problem, please contact our support team or Responsible Gaming Visit the page.

11. Changes & Updates to Terms

365cae reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.

Tip: Visit this page regularly to stay up to date with the latest terms and conditions.

365cae is Confirms

Our commitment to every member under the terms and conditions

Fully Secure Transactions

Every transaction on 365cae is secured with 256-bit SSL encryption. Your financial information never reaches third parties — this is a core part of our Terms & Conditions.

Fair Play & Transparency

Every game runs on certified RNG technology, ensuring 100% fair play. Under 365cae's rules and terms, any manipulation of game outcomes is strictly impossible.

Fast Withdrawal Guarantee

Withdrawals for KYC-verified members are processed within 1 to 3 hours. In line with 365cae's payment policy, winnings are never held up for days on end.

24/7 Support

For any questions about the terms and conditions, 365cae's support team is available 24/7 to assist in Bengali. Reach us via Live Chat or email.

Privacy Protection

Your personal information is protected under 365cae's strict privacy policy. Your data is never sold or shared.

Responsible Gaming Tools

365cae's Terms & Conditions prioritize the mental well-being of every member. Deposit limits, self-exclusion, and a range of other protective tools are always available free of charge.

Terms and Conditions FAQs

Answers to the most frequently asked questions by members

Yes, each person may only register one account. Any attempt to create multiple accounts using the same name, mobile number, email, or device will result in all accounts being closed and balances may be forfeited.

Example: If you receive a BDT 1,000 bonus with a 20x wagering requirement, you must place a total of BDT 20,000 in bets before the bonus can be withdrawn. Only after meeting this requirement will the bonus amount be added to your main balance.

Withdrawals from KYC-verified accounts are typically processed within 1 to 3 hours. Mobile Banking and Nagad are generally the fastest options. Bank transfers may take 1 to 3 business days.

Yes, you can request a temporary or permanent account closure at any time via Live Chat. You can also use the responsible gaming tools to self-exclude. It is recommended to withdraw your balance before closing your account.

Members will be notified of significant changes via their registered email and in-app notifications. You can also check the "Last Updated" date at the top of this page. We recommend checking this page regularly.

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18+
Age Restriction
SSL
256-Bit Encryption
24/7
Live Support
BDT 500
Minimum Withdrawal
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